FAQs

Delivery time, Shipping & Processing time

All my Art Prints are printed professionally in New Zealand. Any A4 print is sent flat with a rigid backing board. And A3 and larger prints are sent in a rigid cardboard tube.

Shipping charges for your order will be calculated and displayed at checkout.

I ship internationally with NZ Post, which includes a tracking number.

Delivery times vary, and I cannot guarantee them, but it takes around:

NEW ZEALAND: 1-3 business days.

AUSTRALIA: 5-7 business days.

ASIA: 10-12 business days.

CANADA, USA & EUROPE: 15-30 business days.

LATIN AMERICA: 15-30 business days.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for any delays that this process might cause.

POD Sites

This information is exclusively for purchases made from this website and does not include any purchases made through any other site. Please refer directly to each site for information on their shipping costs and time frames.

 

Do you accept exchanges/returns?

I am happy to accept exchanges (within reasonable time). However any additional postage cost will be at the buyer’s own expense. The art work must be in original condition.

Used, opened, and/or final sale items cannot be returned.

Please contact me if you have any problems with your items. I will gladly resend any damage orders.

Additional non-returnable items:

  • Gift cards

  • Downloadable files

  • Workshops

  • Original Art

  • Custom Art / commissions

What's the difference between an Original and an Art Print?

Great question! An Original is a one-of-a-kind painting, straight from my studio here in Ōtautahi Christchurch. It has unique textures and is the only one like it in the world—a truly special piece of my story for your home.

An Art Print is a high-quality, archival reproduction of one of my original paintings, making it easier and more affordable to start your collection.


Do you take private commissions/licensing?

I do, and I love them! A bespoke commission is a wonderful, collaborative journey where we bring your unique vision to life. It's a stress-free process designed to create the perfect piece for your toughest wall. You can start a no-obligation conversation about a commission right here: Contact

Do you offer wholesale?

I sure do! Please contact me at [email protected] if you are interested in being a stockist, and I’ll send you all the info.

Why should I buy from you instead of a big online store?

When you buy from Cris Banana, you're not just getting a piece of art; you're supporting a local, independent artist right here in New Zealand. You're getting a piece of a real person's story and passion, and you're helping a small business thrive. I believe that connection makes the art on your wall even more meaningful.


Your art is so colourful! Where do you get your inspiration?

Thank you! I get my inspiration from my roots in colourful Mexico and the incredible nature here in New Zealand. I started painting to beat the blues, and I learned firsthand how powerful colour is for our daily well-being. My "why" is to share that pure, unapologetic joy with you, every single day.